Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Terms and Conditions for Admission Tickets to the “Cuban Nights on the 32nd Floor of Olivia Star” Event Series

The Organizer reserves the right to refuse entry in the event of no available spaces, participant lateness, or for organizational or safety reasons.

The admission ticket entitles the holder to a one-time participation in the selected event from the “Cuban Nights on the 32nd Floor of Olivia Star” series held on the 34th floor of Olivia Star and is valid only for the date selected during purchase. After the event ends, the ticket becomes invalid and is not eligible for reuse or refund.

Failure to use the ticket in whole or in part does not constitute grounds for a refund or exchange for another date or event.

• The ticket must be presented at the entrance to the event in either electronic or printed form.
• The Organizer reserves the right to refuse acceptance of a ticket if it is damaged, illegible, counterfeit, or invalid.
• The ticket is valid only for the “Cuban Nights on the 34th Floor of Olivia Star” event series organized at Olivia Star.
• Tickets may not be resold to third parties for commercial or speculative purposes without the Organizer’s consent.
• The purchaser has the right to withdraw from the ticket purchase within 14 days from the date of purchase, provided that the event to which the ticket applies has not taken place before the end of this period and the ticket has not been used.
• The number of places available for the event is limited.
• Participants are advised to arrive at least 15 minutes before the event starts.
• The Organizer reserves the right to change the schedule, artists, or event program for reasons beyond the Organizer’s control. Such changes do not constitute grounds for a ticket refund.
• The Organizer shall not be held responsible for items left unattended during the event.
• In the event of cancellation by the Organizer, participants are entitled to a refund or the option to attend another available date.
• Participants are required to follow all safety regulations and comply with the instructions of the staff and the Organizer.